Most insurance industry experts recommend that you review your insurance program every year or two to make sure you are not spending more than you have to on insurance and to ensure that your insurance coverage is adequate to protect your assets. Very few people have the time or patience to get quotes from over a half a dozen companies and then compare the quotes to see which is really the best insurance for their needs.
At The Insurance Shop USA, we have made it possible to get quotes from a half a dozen or more companies with one call or a few clicks of a mouse. Not only do we offer top rated independent insurance companies and cutting-edge rating technology, our professional agents average over 15 years’ experience in the insurance industry and are the most knowledgeable resources for any insurance question or need you have. All of these factors will make your insurance shopping experience as efficient as possible so you can spend your time doing the things you really like to do. Our goal is to enable you to rest easy knowing you are not spending too much money on insurance and that your assets and loved ones will be protected during life’s unexpected turns.
It helps to find an agency that you know and can trust. Our staff has the knowledge and experience to provide maximum benefit and protection to our clients in Idaho, Montana, Washington, Oregon, Nevada, California, Arizona, Texas and Colorado. Let one of our licensed insurance professionals help you with any of your personal or business insurance needs.
Graduated from Clarion,IA. high school 1974 and Iowa State University 1978. Originally insurance licensed 1982. Started Smith Financial Services 1996 and Smith Insurance Services 2009. When I am not busy running The Insurance Shop USA, you will find me on a mountain bike, skiing or cooking.
Having grown up with both of my parents in the insurance industry in Sandpoint, I learned to speak the language at a young age. I helped with marketing at my mom’s insurance agency throughout high school and, at the age of 23, I decided to get licensed and work with my dad at The Insurance Shop USA. I worked remotely as an agent while going to college in Bend, Oregon. In 2012, I moved back to Sandpoint to help run our growing business.
There are two things that were instilled in me from the moment I started in the insurance industry: always provide the best possible customer service and write policies correctly or not at all. Those things have stuck with me over the years and enabled me to build strong relationships with our clients and the companies we work with. I take pride in providing excellent customer service to every client I work with. This doesn’t stop when the policy is written. We truly do our best to maintain that high bar throughout the duration of the relationship.
Focusing on writing policies correctly has led to the creation of very strong relationships with the companies we work with. Underwriters know that when I present them with complicated risks, they are being accurately and openly represented. For that reason, I’m able to get exceptions made and find solutions for hard to place risks where others may not be able to. Knowing that the policies I write are written properly and that my clients will be made whole in the event of a worst-case scenario claim is what drives me in this business.
When I’m not working, I love spending time outdoors in the amazing area we live in. I enjoy skiing up at Schweitzer and surrounding backcountry areas, mountain biking, playing soccer and going backpacking with my dog, Meech. Meech comes with me to the office every day so you will likely meet him if you stop by!
Ashleigh Mire Fields
I am absolutely blessed to have the opportunity to raise my children and enjoy a career, in the community I feel so passionately about. It is hard to argue the beauty and charm that make Sandpoint, Idaho such a special place. For me however, it goes beyond the obvious, Sandpoint represents my family and the community that influenced who I am today. I was born and raised in Sandpoint and feel very fortunate to still call this beautiful place, home.
After graduating from Sandpoint High School, I began my pursuit of higher education at Boise State University. After completing my first two years at BSU, I decided to transfer closer to home and attend Eastern Washington University, where I graduated in June of 2011 with a Bachelor’s Degree in Business Management. In January of 2012, I began my career as a Broker with the Insurance Shop USA and I have never looked back! This career, the people I work with have been an absolute blessing. Since then, time has absolutely flown by. I have two beautiful children (full of sugar and spice) Harper Joseph and Gracie Lee. They are what life is all about! When I am not at work or spending time with my family, you will most likely find me on the golf course or coaching a sports team.
Growing up in a small town, you learn very quickly about reputation and the value it holds. It is my hope to build genuine and lasting relationships with all my clients, and to ensure I am representing them in the best way possible. I am dedicated and work hard to provide them with exceptional service.
I look forward to working for you and your family for generations to come!
Alisa spent her younger years as the daughter of a US Air Force member. She has lived in many states and a couple foreign countries before moving to Idaho in the late 1970. She attended schools in our area, eventually graduating from High School in Spokane. After High School graduation she joined the US Air Force a short stint. In 1992 she and her family moved to the Oregon Coast where she started in the insurance business. Extended family brought her to Sandpoint in the 90’s and she worked in our insurance office for several years prior to working for 10 years at the Bonner County DMV. We were very excited to have Alisa rejoin our firm in 2012. Alisa will likely be the person answering the phone when you call us or to greet you when you enter our office. If you are lucky, you may also be greeted by her dog Belle.
Tracy moved to the Sandpoint area in 2003 and started working with Janni at her former insurance agency in 2005. She transitioned to the Insurance Shop USA when Janni closed that business in 2016. If you have ever worked with Tracy, you know that she provides the best possible customer service throughout every transaction.
When Tracy is not working, she enjoys spending time with her family, including her three children and one grandson. They enjoy going and hikes and spending time at local beaches.
I graduated from Cheney High School in 1978 then attended Washington State University and Eastern Washington University. I started working in insurance with Randy in 1996 when we started Smith Financial Services. After 20 years, I closed that office and joined The Insurance Shop USA to work again with Randy and Travis.
I have always strived to provide the best customer service possible while always making sure my clients are properly protected. Over twenty years’ experience in the insurance industry has taught me that cutting corners doesn’t benefit anybody.
When not working, I enjoy spending time with family (especially my two grandchildren), hiking, gardening, camping, reading and cooking.